Managing emotions in meetings
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Business professionals discuss difficult behaviour in meetings, choose appropriate language for managing emotive participants, and then role-play some difficult meeting situations.
An extract from the resource:
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Situation You work for a pharmaceuticals company owned by a US group. There is talk of relocating to the US. |
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Objective The CEO wants to sound out the top managers on how they’d feel about the relocation. |
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Chairperson: CEO |
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Participant 1: You’ve got a family with young children and you definitely do not want to move to the US. |
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Participant 2: You’ve just split up with your boyfriend/girlfriend and are keen to make a fresh start in a new country. |
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